[KOTRA 2026 상반기 토론토 온라인 잡페어] 캐나다, Air Canada, Customer Sales & Service Agent – Contact Center (1명)

Skills and experience required

This role is vital for our client’s satisfaction. Therefore, we have a number of key criteria to ensure your success:

• High school diploma or equivalent

• Available to attend and successfully pass our approximately twelve (12) week full-time paid initial training program.

• Availability to work in shifts

• Strong communication skills (both written and verbal)

• Ability to find creative solutions to complex customer situations

• An effective multi-tasker who can work independently with a minimum of supervision

• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

• Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic requirements

Candidates must speak English fluently. Priority will be given to candidates who speak English and French. As Canada's most international airline, we would love to know if you can speak one or more of the following languages in addition to English: French, Spanish, Korean, Japanese, Cantonese, or Mandarin.